Terms & Conditions
Welcome to Vibe Vita! These Terms & Conditions govern your access and use of our website (www.vibevita.in) and our products, including canvas printing, customized wallpapers, and acrylic prints. By using our website, you agree to comply with these terms.
1. General Terms
- By placing an order on Vibe Vita, you agree to these Terms & Conditions.
- We reserve the right to update, modify, or change these terms at any time.
- You must be at least 18 years old or have parental consent to use our website.
2. Products & Orders
A. Product Description
We strive to provide accurate product descriptions and images. However, slight variations in color, brightness, or material texture may occur due to screen differences.
B. Order Acceptance
- Once an order is placed, you will receive a confirmation email.
- We reserve the right to cancel or refuse any order due to pricing errors, stock unavailability, or suspected fraud.
- Customized orders cannot be canceled once the printing process has started.
C. Pricing & Payments
- All prices are listed in INR (Indian Rupees) and include applicable taxes.
- Payments must be made via secure online payment methods (credit/debit cards, UPI, net banking, etc.).
- We do not store your payment details; payments are processed through trusted third-party payment gateways.
3. Shipping & Delivery
- Processing Time: Orders are processed within 1-2 business days.
- Delivery Time: Standard delivery takes 5-7 business days, depending on location.
- Shipping Charges: May vary based on the customer's location.
- We are not responsible for delays due to unforeseen circumstances, courier issues, or incorrect addresses.
4. Returns, Refunds & Cancellations
A. Return & Replacement Policy
- We accept returns/replacements only for damaged or defective products.
- You must notify us within 24 hours of receiving a damaged product with photos/video proof.
- Customized products cannot be returned unless there is a manufacturing defect.
B. Refund Policy
- Refunds will be issued only in cases where a replacement is not possible.
- Refunds will be processed within 7-10 business days to the original payment method.
C. Order Cancellation
- Orders can be canceled only before the printing process begins.
- Customized orders cannot be canceled once production starts.
5. Intellectual Property Rights
- All designs, images, and content on www.vibevita.in are the intellectual property of Vibe Vita.
- You cannot copy, modify, or use our content or products for resale without written permission.
- Any unauthorized use may result in legal action.
6. User Responsibilities
By using our website, you agree to:
Provide accurate and updated personal information.
Not engage in fraudulent activities such as fake orders or chargebacks.
Not upload or request prints of copyrighted, offensive, or illegal content.
Follow ethical conduct while interacting with our customer service team.
7. Limitation of Liability
- Vibe Vita is not liable for any indirect, incidental, or consequential damages caused by using our website or products.
- We are not responsible for delays, misdeliveries, or product issues caused by third-party courier services.
8. Privacy & Security
- Your personal data is secure and handled per our Privacy Policy.
- We do not share your information with third parties except for order fulfillment and payment processing.
9. Governing Law & Dispute Resolution
- These terms are governed by Indian laws.
- Any disputes shall be resolved in the courts of Kota, Rajasthan, India.
10. Contact Information
For any queries or concerns, reach out to us:
Phone: 9079947368
Email: info@vibevita.in
Website: www.vibevita.in
Vibe Vita – Transform Your Walls with Art!